Merchant help
Frequently asked questions
Answers about product access, bulk operations, subscriptions, and support.
What does OD Batch Modification do?
It helps Shopify merchants select products and apply bulk price, inventory, tracking, category, or deletion operations from one embedded app.
Does the app change products automatically?
No. A merchant must select products, choose an operation, provide the required value, and submit the action. The app does not run product changes simply because it is installed.
Which Shopify data can the app access?
The app uses the Shopify permissions granted during installation to read products, inventory, and locations and to perform the product or inventory updates requested by the merchant.
Can a bulk action be reversed?
Price, inventory, tracking, and category changes can be corrected with another update. Product deletion is permanent in Shopify, so selected products must be reviewed carefully before deletion.
Why does the app show no active plan?
The current store has not approved an active Shopify Billing subscription. Open Subscription Service in the app and review the available plans before choosing one.
How do I request support or data deletion?
Use the support contact shown for OD Batch Modification in the Shopify App Store. Include the affected shop domain and a concise description, but do not send passwords or access credentials.